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Customer Experience

Customers who come back, and arrange what they need themselves

Online appointments, a client portal in your own branding and service that is well organised. That is how you make things easy for your customers, also after the first job or appointment.

What's Included

Sound familiar?

Your diary runs via phone and WhatsApp

Every appointment costs you an interruption.

Customers call for information

About status, documents or invoices they could perfectly well look up themselves.

Questions get lost

Reports and complaints come in via email, phone and forms, and nobody has the overview.

After the first job it goes quiet

Customers don’t come back by themselves.

Service that works, for you and your customer

With Booking, customers book an appointment online themselves. With Customer Portal you give them their own environment in your branding, for documents, requests and status. With Service Management your team handles questions and reports in a structured way.

You choose what you need. Portal and Service together are available as a bundle at a lower price.

Customer Experience

Customers who come back and arrange things themselves.

Examples
  • Booking
  • Customer Portal
  • Service Management
What's Included

Two portals, not to be confused

Your own SalesFision client portal

As a SalesFision client you always have your own client portal, in which you follow our collaboration. That is included.

Customer Portal

Something else: a portal for your own customers, in your own branding.

See Customer Portal
FAQ

What do I need?

“My customers need to be able to arrange things themselves.”+
Do you have a webshop? Then your customers already have a WooCommerce account with order history. Do you need a branded environment with your own processes, documents or access that goes beyond orders? Then Customer Portal is the step. Where you take Customer Portal, it replaces the WooCommerce account area.

In practice

FAQ

Frequently asked questions

Does Booking also work if I work alone?+
Yes. Booking Solo is for one bookable staff member at one location. As you grow, you move up to Team or Growth.
Can I combine Customer Portal with Service Management?+
Yes, as a bundle: Customer Service Team or Customer Service Growth.
What if I have more than one location?+
For each extra location, you add a location to Booking.

Not sure where to start? Choose what suits you.

Do the Business Scan, see our pricing or plan a meeting. You are not committing to anything.

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